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Read the following articles and then respond to the questions below:
Toyota recalls 6.4 million vehicles worldwide over air bags, seat rails, steering or wipers by Michael A. Fletcher
Oh What a Feeling: Is The Toyota Brand in a Free Fall? by Tim Mojonnier
How Toyota's Crisis Management Failures Added To The Billion-Dollar Settlement by Ira Kalb
Toyota issues global recall of 6.5 million cars by Charles Riley and Wayne Chang
1. What are your thoughts on the quality control for Toyota?
2. Do you believe that Toyota will continue to recover from the quality issues? Explain why!
3. After reading these articles and chapters what do you think Toyota could do to bring their quality back up?
4. Do you think this is Toyota’s fault?
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