What are your expectations of the service

Assignment Help Management Theories

Reference no: EM133315408

Question 1. You are a patient visiting a GP, where wait times are notoriously long. The practice is considering strategies to reduce wait times. With your given "persona", think about:

A. What's important to you? What are your expectations of the service? How does it affect you?

B. Consider equity, affordability, acceptability, ethics, efficiency and quality.

Question 2. How far should it go?

Shared decision making on healthcare is the model which all Australian consumers will expect in within the next decade, and this should be the goal of all segments of the healthcare industry

Reference no: EM133315408

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