Reference no: EM132219118
The IRS is concerned with improving the accuracy of tax information given by its representatives over the telephone. Previous studies involved asking a set of 25 questions of a large number of IRS telephone representatives to determine the proportion of correct responses.? Historically, the average proportion of correct responses has been 72 percent.? Recently, IRS representatives have been receiving more training. On April? 26, the set of 25 tax questions were again asked of 20 randomly selected IRS telephone representatives. The proportions of correct answers? were: 22 ?, 21 ?, 19 ?, 21 ?, 16 ?, 16 ?, 21 ?, 15 ?, 17 ?, 15 ?, 24 ?, 20 ?, 22 ?, 17 ?, 18 ?, 21 ?, 23 ?, 16 ?, 21 ?, and 16 .
What are the upper and lower control limits for the appropriate? p-chart for the? IRS? Use z? = 3
The UCLp equals ___ and the LCLp equals ___. ?(Enter your responses rounded to four decimal places. If your answer for LCLp is? negative, enter this value as 0.?)