What are two nonverbal cues used by jan

Assignment Help Humanities

Reference no: EM13797949

1. Using the chapters on language and emotions to help frame your answer, suggest two ways that Ken could open this conversation more productively, beyond clearly expressing his emotions and using "I" language.

2. How do you perceive Jan's effort to convince Ken to forgive her? Based on what you have learned in this chapter, suggest two ways she might more effectively seek Ken's forgiveness.

3. What are two nonverbal cues used by Jan? What are two nonverbal cues used by Ken? In what ways did the nonverbal cues used by both Ken and Jan impact the message? What are the verbal messages used by each? What contradictions occurred between the nonverbal cues and the verbal message, and how did the contradictions impact the interaction?

4. Reviewing the nonverbal and verbal cues identified in the last question, what are the roles that these play in the conflict? Do these cues lead to a more positive outcome or negative? How can nonverbal and verbal cues be used to lead to a more productive conflict resolution?

5. The conversation seems to be framed in a win-lose orientation to conflict. Each person wants to be right, and to win at the expense of the other. How can Jan and Ken move their conflict discussion into a win-win orientation?

6. Review the eight conflict-management skills discussed in the text. Identify three examples of these skills in the dialogue between Jan and Ken.

7. Identify three places in the dialogue where Jan and Ken missed opportunities to manage conflict successfully. Give specific suggestions (supported by the text material) on how the conflict management strategies could have been incorporated to improve the interaction.

Reference no: EM13797949

Questions Cloud

Write a paper on investing in enterprise project management : Write a paper summarizing key information about Investing in Enterprise Project Management. Write down the number of hits that you receive for each of these phrases.

Create a work breakdown structure : Create a work breakdown structure. Research and include at least two logical subdivisions for each Activity's Support Responsibility team members.

Different-gendered correctional officers : Write a position paper on whether correctional officers should be the same gender as the inmates in the facility to which they are assigned.

What would be the irr : The NPV for each project and state which project should be chosen and why - The Payback period for each project and state which project should be chosen and why.

What are two nonverbal cues used by jan : What are two nonverbal cues used by Jan? What are two nonverbal cues used by Ken? In what ways did the nonverbal cues used by both Ken and Jan impact the message?

Economic benefits are associated with the law : What kinds of costs, fines, or economic benefits are associated with the law? Provide economic data to support this.

Individual assignment on media reaction : Individual Assignment Media Reaction

Write an essay about the article a huntsman and doges : Write an essay about the article "A Huntsman and doges" by Winslow Homer. What do the physical properties and the form contribute?

Create an internet website to sell the large inventory : convince the owner that the only way to sustain the business and increase revenue is to create an Internet Website to sell the large inventory of aquarium decorator items

User Account

All Pages