Reference no: EM133275647
1. In many healthcare organizations the following department is often responsible for developing policies and procedures aimed at accident and injury prevention.
Risk management
Health information management
Administration
Security
2. Which of the following is an occurrence, such as a medical error that may result in personal injury?
Root-cause analysis
Standard
Clinical protocol
Potentially compensable event
3. What are three important functions of utilization management?
Case management, discharge planning, and risk management
Discharge planning, risk management, and incident response
Incident response, risk management, and utilization review
Utilization review, case management, and discharge planning
4. Which of the following is the process of managing the legal and administrative aspects of the healthcare organization's response to injury claims?
Case management
Discharge planning
Claims management
Utilization management
5. Which of the following is an occurrence that resulted, or could have resulted, in life-threatening injuries to patients, medical staff, or employees?
Claims management
Sentinel event
Forcefield analysis
Benchmarking
6. What is the process that monitors and confirms that a patient receives consistent dosing across all facility transfers called?
Sentinel event
Risk management
Clinical documentation integrity
Medication reconciliation
7. The following document is used to help healthcare facilities identify and correct problem areas and prepare for legal defense. This document is for operational purposes, not used for patient care, and is never included in the health record.
Process indicator
Incident report
Score card
Financial report
8. Which of the following is an important part of quality patient care as it helps to ensure necessary and appropriate care, effectiveness of the services provided to the patient, and timely and safe discharge of patients?
Clinical performance measure
Performance improvement
Risk management
Utilization management
9. The basic functions of healthcare risk management programs are similar for most organizations and should include which of the following?
Reporting of claims, initial investigation of claims, protection of primary and secondary health records, negotiation of settlements, management of litigations, and use of information for claim's resolution in performance management activities
Risk acceptance, risk avoidance, risk reduction or minimization, and risk transfer
Safety management, security management, claims management, technology management, and facilities management
Risk identification and analysis, loss prevention and reduction, and claims management.