What are things to avoid when attempting to resolve conflict

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You have been working with your project group for the last few weeks. During this time, you have had three meetings, and at each one, Corey has either come late or left early. Even when Corey is at the meeting, it seems that Corey's mind is elsewhere.

  • Everyone's input on the project is needed, and you are concerned that his lack of participation and preparation is affecting the group outcome. You know that Corey is a smart guy and performed well when you happened to work with him on another team project last year in a marketing class. But something is different now - different about him, and different about how he interacts with others. He is not violent, but he is also not as easygoing as he used to be. You are not sure how to approach this situation.
  1. What is your immediate reaction to the scenario? How would you feel if you were a member of the team writing about this situation?
  2. How could this situation have been avoided?
  3. What approaches to resolving this conflict are appropriate?
  4. What are some things that, if done, would make this approach successful?
  5. What are some things to avoid when attempting to resolve this conflict? Why?

Reference no: EM132440705

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