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What are the types of non-verbal communications

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Reference no: EM132966450

1. What are the types of non-verbal communications?

2. Enumerate and explain the steps in making oral reports.

3. Explain the guidelines in giving directions and feedback.

4. Explain the guidelines in building customer loyalty.

5. Explain the statement: In terms of long-term success, return on investment (ROI) may not be as powerful as return on engagement (ROE).

6. Make a scenario that will showcase the following skills needed in hospitality industry:

1. Customer Service

2. Cultural Awareness

3. Communication

4. Multitasking Skills

5. Professionalism

6. Teamwork

7. Problem-Solving

8. Attention to Detail

Reference no: EM132966450

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