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The women's department at hector's department store has a single checkout register. Customers arrive at the register at the rate of 11 per hour, it takes the clerk, on average, 4 minutes to check out a customer. SHOW WORK
A. On average, how many customers will be waiting to be check out? Do you think this number is reasonable? Why or why not?
B. How long, on average, will a customer have to wait before the clerk starts serving him or her? Again, is this a reasonable time? If Hector's decides to open another register, what are the trade-offs to consider?
complete the process design matrix.write an executive summary identifying appropriate design approaches for a selected
1. Which of the following is considered a major process flow structure? 2. ISO audits result in certifications that are done by first, second, or third parties. Which of the following result in the best certification of a firm?
A california auto club reengineers customer service. describe the customer service process at CSAA
You have just become the safety manager for Podunk University. Your position is at the campus in Podunk, Colorado, and your predecessor left the job a year and a half ago. There has been nobody in the position during that interval. The commit..
Write a 1,250- to 1,500-word paper in which you act as the chief operating officer of Patton–Fuller Community Hospital. The planning committee has asked you to determine the degree to which the organization’s human resources contribute to its mission..
are we losing the economic war with the entire world? does globalization make it impossible to compete with nations
Ferrell , the author of your text, sees an ethical dilemma as the requirement to make a decision that is not covered by the rules. A bit later in the book he also says that it's a situation in which there is no moral course of action, which seems ver..
(Push vs. pull systems; writing) Tonight you are going to dine at the restaurant of your choice. To choose the restaurant, you are going to consider the fact that some manage their food production on a push basis and others manage their food producti..
When searching for competitive advantage, which characteristic of a strength or weakness (value, rareness, limitability, and sustainability) is the most important in health care organizations?
What does the concept of interactive design mean for a service such as the adventure playground described here?
Resolve part A if the rates are Y4 from odd to even departments, Y5 from even to odd, Y6 from odd to odd and Y7 from even to even. find the best layout and its cost based on distances.
What Operation Management decisions would need to be made to change their repetitive focus process strategy
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