Reference no: EM133452302
Case SCENARIO: You are the human Resources professional at huron Tel Phone company- a fast paced, phone company that provides services to mostly rural and cottage customers. The company has 500 employees and is a young diverse workplace. Some of the employees are software engineers and customer service support employees that spend much of their day at their computers. As well there are technicians that provide service calls and are on the road installing internet and phone services. You have been tasked with identfying how to reduce employees claims( 10 work-related repetitive strain injuries, with an average cost of $20,000 each and 5 work related back strains, with an average of $10000 each) and address the increasing drug and benefit costs. The direct cost of absenteeism is $200000 per year.
Employee survey: The recent employee survey indicated that employees are feeling very overwhelmed with the workload, which is affecting their personal lifestyle and employee engagement scores were low. The EAP report shows increased utilization. The benefits plan is a standard one with very little flexibility
Nutrition benefit: The company currently provides free lunches for those employees in the office(local vendor) . The company is having trouble recruiting good candidates and are losing key employees to a newer start-up company One of the ceo strategic goals is to become an employer of choice in the region and is open to new ideas to achieve his goal
Fitness Benefits: The company has an onsite fitness facility that is not well used to limited programs. There are some employee-run sports teams
Questions:
(A) What are the top directives/solutions and why?
(B)Give rationale tied to organizational needs, culture, demographics, mertics
(C) What are the alternative options
(D) What resources are required?
(E) Program milestones/timeline
(F) What metrics will you use to measure program effectiveness and success?
(G) Provide the calculations for Return on investment( ROI )