Reference no: EM133580965

Develop and Maintain Networks and Collaborative Partnerships

Written Questions

Question 1. Explain the following legal and ethical considerations for collaboration in the aged care sector.

Copyright and Intellectual Property

Privacy, Confidentiality, and Disclosure

Question 2. In the table below, list three (3) benefits that networking and collaboration can bring to the following:
a. clients
b. an aged care organisation, and
c. an individual support worker.

Question 3. The following are established networks in the aged care sector:
a. National Aged Care Alliance, and
b. Aged and Community Services Australia.

For each network provide the following:
a. the groups that compose the network,
b. three (3) departments in the network,
c. three (3) organisations that belong to the network,
d. its vision
e. its purpose, and
f. opportunities for participation in this network.

Question 4. Research in your state/territory for:

• two (2) organisations in the aged care sector
• For each organisation, provide the following information in the table below:
• brief description of one (1) service that the organisation offers,
• one (1) key person (key persons may include general managers, case managers, supervisors, etc. For reasons of privacy and confidentiality, just indicate their role and do not include their name),
• two (2) organisations that they collaborate with,
• how collaborations with these two organisations impacts its service delivery, and references/link.

Question 5. What are the principles of collaboration and networking? List at least 5 principles of networking and collaboration.

Project

Section 1: Identifying and Prioritising Organisation and Individual Needs

a. Based on the scenario, identify three (3) needs of Mrs. Lopes and list them in order of importance.

Guidance:

• The first priority must relate to Mrs. Lopes' need for daily self- care.

• The second priority must relate to Mrs. Lopes' communication needs.

• The third priority must relate to Mrs. Lopes' emotional needs.

b. Identify three (3) needs of Lotus Compassionate Care that it must address to meet Mrs. Lopes' needs and list them in the order of their importance.

Guidance:

• The first priority must relate to addressing Mrs. Lopes' need for daily self-care.

• The second priority must relate to addressing Mrs. Lopes' communication needs.

• The third priority must relate to addressing Mrs. Lopes' emotional needs.

c. Identify three (3) gaps in Lotus Compassionate Care's networks and collaborations based on the scenario.

d. Naomi Finch, your supervisor, has assigned you to head a committee tasked to address the language issue in Mrs. Lopes' case. One of your tasks as head of the committee is to come up with a strategic plan on how to address gaps in Lotus Compassionate Care's networks and collaborations.

e. Fill out the Networking and Collaboration Plan
• Identify two (2) gaps in Lotus Compassionate Care's networks and collaborations
• Identify one (1) action plan to address each gap above
• Identify two (2) resources needed to address each gap
• Identify the person responsible for addressing the gap
• Determine time frames for implementing the action plan

(Guidance: The first gap has already been identified and completed for your reference)

f. In the table below, discuss how addressing the gaps in Lotus Compassionate Care's networks and collaborations will improve the following:

• Laura's performance, and
• Lotus Compassionate Care's performance.

Section 2: Collaboration through email.

Write an email to the key contact person of that organisation. Introduce yourself as a representative of Lotus Compassionate Care and indicate that you are seeking a collaborative partnership with them for your organisation.

Guidance:
In your email, ensure to include information about Lotus' policies and practices.

You may refer to the Case Study scenario for these policies and practices, as well as to Lotus Compassionate Care's Staff Handbook.

Also, ensure to maintain confidentiality in your email:

• Do not include information about the client, by the
Code of Ethics.

•Do not include sensitive information.

•Do not mention that Lotus Compassionate Care used to collaborate with an organisation that offers professional interpreting and translating services.

Section 3: Collaborating through Memo

Fill up the Lotus Compassionate Care Memo Template.

Your memo should have the following information:

•subject heading that clearly and concisely describes the memo's content (e.g. New Professional Interpreting and Translating Services for Non-native English Speaking Clients);

•Lotus Compassionate Care's current lack of access to professional interpreting and translating services for non-native English speaking clients;

•Lotus Compassionate Care's policies and practices for caring for non-native English speaking clients; Guidance: You may refer to the case study scenario or the Lotus Compassionate Care Staff Handbook for these policies and practices.

•the lack of access to professional interpreting and translating services, and the policies and practices for caring for non-native English speaking clients as the basis for the collaboration;

•a brief introduction of the organisation that offers professional interpreting and translating services;

•the start date of the collaboration, its duration, and the services that are part of the collaboration; and

•what staff should do if they have a non-native English speaking client during the collaboration.

Also, ensure that your memo follows Lotus Compassionate Care's policies for privacy and confidentiality and documentation which includes:

•Staff are not to disclose or discuss any information about a client without the necessary authority except where it relates to their daily care of that individual during their work.

•Staff should put a date on all types of written documentation.

•Written documentation should be objective and use understandable language (only use abbreviations approved by the Lotus Compassionate Care)

•Written documentation should be concise, accurate, and factual.

•Information should be presented in a logical order.

•The author of a written documentation should put their name, status, and signature in the written documentation.

Section 4: Marinating currency and accessibility of information during collaboration

Part 1

In the Staff Handbook Template provided below, add these new roles and responsibilities:

a. Under the Reporting and Documentation heading:

• Report and convey client requests for professional interpreting and translating services to supervisor.
• Report and convey to supervisor the need for professional interpreting and translating service when Care Plans are reviewed and updated.

b. Under the Personal Assistance heading:

• Assist the clients in obtaining access to professional interpreting and translating service.

Part 2
Naomi Finch has reviewed and approved the updates you made on the Staff Handbook, and she asked you to inform all staff regarding these changes.

For this task, send an email to all Lotus Compassionate Care staff to inform them about the updates you made on the Staff Handbook.
• In your email, ensure to tell the staff the following information:
• that the updates were made on the "Reporting and Documentation" and "Personal Assistance" headings under the "Role and Responsibilities of a Care Worker - Residential" section,
• that the updates were made because of the new professional interpreting and translating services, and that the updates can be found in Version 1.2 of the Staff Handbook. Also, ensure to include a screenshot of the section where you made updates for everybody's reference.
• Write your email using the email template provided.

Section 5: Meeting between Lotus Compassionate Care and Cascade Peak Hospital