What are the pain points or frustrations you face

Reference no: EM133459198

Interview someone who does not work in an IT department. This could be anyone you know - a parent, friend, sibling, network contact - so long as their job is not in IT. Conduct an elicitation interview with them as if you were an IT Business Analyst in their company.

Structure The interview into the following parts and ask questions like those provided below.

CONTEXT: What is your role within your department, and what are your day-to-day tasks?
NEEDS: What are the pain points or frustrations you face with the technology you use in your day-to-day role
SOLUTION: What could the IT team do to help you resolve or reduce these pain points?

Reference no: EM133459198

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