What are the next steps that lux

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Reference no: EM132829280

-What key challenges did LUX* face while carrying out its transformation? How were they addressed, and what else could have been done?

-What were the main factors that contributed to LUX* Resorts' successful service revolution?

-What are the next steps that LUX* should take to cement its strong service culture, continue service innovation and maintain its high profitability?

Reference no: EM132829280

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