Reference no: EM133322756

Case: Leadership cannot be defined by a single formula. Successful leaders combine their talents, expertise, and charisma to get people to work toward achieving their goals and the goals of their organization.

Let's say Amazon is expanding its operations in New Mexico, Utah, and Arizona and is conducting a search for a Southwestern Regional Manager operating out of new offices in Phoenix. The challenge for the new manager involves all of the four key elements of management (planning, organizing, leading, and controlling). They are interviewing potential candidates and asking the candidates to outline how they would implement the new operations center. The Amazon mission statement says, "Our vision is to be earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online."

Let's say you were a candidate for the manager position. During the interview process, you are asked about your ideas for the implementation of the new location. What would you say?

Question: The following questions are offered to stimulate your thinking:

• Planning: What are the most important start-up issues? What decisions would have to be made during the planning process?
• Organizing: What type of organization would you propose? Explain why that type of organization would be most effective.
• Leading: What kind of leadership style would you employ? Explain why that type of leadership style would be effective.
• Control: What kind of quality control program(s) would you recommend be put in place at the new location? Why?