Reference no: EM133030964

1. Describe how job rotation can be used to combat the problems caused by job specialization.

2. What are the major differences among the four departmentalization bases?

3. What three steps are involved in delegation? Explain each.

4. What is the difference between an analytical and a synthetic manufacturing process? Give an example of each type of process.

5. Describe how research and development leads to new products and product extension and refinement.

6. What are the major elements of design planning?

7. How are job analysis, job description, and job specification related?

8. What are the advantages and disadvantages of external recruiting and of internal recruiting?

9. Describe the process of forming a union, and explain the role of the National Labor Relations Board (NLRB) in this process.

10. List the major areas that are negotiated in a labor contract.

11. What is a grievance? Describe the typical grievance procedure.

12. In what ways do the techniques of mediation and arbitration differ?