What are the main reasons of this business incident

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In relation to crisis management, what are the main reasons of this business incident? (Why this happened?)
In this case, who or what really counts in business performance and communication that KAL has overlooked (Stakeholder theory; Freeman, 1994)?
What is the rule of the game in contemporary business context that KAL has overlooked (Institutional theory; Scott, 1995)

Reference no: EM133451275

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What are the main reasons of this business incident : In relation to crisis management, what are the main reasons of this business incident? (Why this happened?) In this case, who or what really counts in business

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