Reference no: EM132265302

What are the levels of organizational culture? What symptoms might employees see (conversations, behaviors, relationships, thinking, etc.) in a culture of fear? Assume senior leaders are conditioned in the autocratic management style with orders flowing down the bureaucratic hierarchy; employees respond with compliance, conformity, and fear. a. How might leaders utilize dialogue and discussions with employees to identify problems and constructive change ideas? Assume leaders have used ‘telling’ approaches in the past. What will leaders need to do differently? Hint: dialogue is much different than discussions; both are necessary. b. What types of power are leader likely utilizing? Explain. c. How does emotional intelligence play a role in creating leadership style and, consequently, culture? d. If senior leaders want to create a more customer-centric organization, and develop employees to become highly independent and fulfilled, would you recommend using transformational or transactional leadership? Explain each and justify your answer, including likely outcomes over time.