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What are the key information technologies

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Reference no: EM132838421

In addition to turning in the written assignment in Microsoft Word format by dropping it in the appropriate drop box on Blackboard, we will also have a discussion in class about this case.

1. What are the key information technologies (IT) being used by UPS in the conduct of its business?

2. How are these technologies helping UPS achieve its business goals and strategies now and into the future? You must develop the QFD (Quality Function Deployment) matrix in this question.

3. a) Briefly describe how the capabilities of UPS's DIAD device have evolved over the years.

b) Can you think of any feature that is not there in the current generation of the DIAD that could be useful to put in a future generation of the DIAD?

Reference no: EM132838421

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