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What are the hro principles

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Reference no: EM133027057

As a middle manager in your Internal Medicine department, you look at your quality and safety data. Things are not looking so good. It seems you are missing the mark on many of your goals, and you need to make a quick turnaround. More importantly, the data shows that patients and employees are not receiving the best care in your department-lots of mistakes and more employee injuries than there should be. Your Director has asked you for a change and would like you to take the lead on creating a Highly Reliable Organization (HRO). Research what an HRO does and how they do it. Which industries lead the way in HRO methodology? What are the HRO principles that lead organizations to ZERO HARM? How would you go about changing the culture in your unit and hospital with these principles?

Reference no: EM133027057

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