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What are the general tradeoffs

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Reference no: EM131762254

Long waits usually result in a reduction of customer satisfaction. Managers typically consider five measures when evaluating waiting line performance, but which is the most important and why?

  • What are the general tradeoffs that are involved in waiting line decisions?
  • Who needs to be involved in assessing the cost of customers waiting for service?
  • How has technology had an impact on analyzing waiting line systems?

Reference no: EM131762254

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