Reference no: EM132370625

Manage Stress at Work Place Assignment -

Assessment Task 1: Formative Assessments

You must answer Activity 1 - Activity 12.

Activity 1 -

1. What are the four main types of stress?

2. List and describe at least 10 symptoms of stress?

3. List down six examples of circumstances that make you feel stressed?

4. Describe some symptoms of stress that you have experienced in your life.

Activity 2 -

1. Read the statements in the table and determine whether you are an active stress manager or a passive victim of stress in each instance.

Active stress manager	Passive victim of stress	Rate yourself: Active/Passive
Puts energy into areas that can be managed.	Leaves many things to fate or chance.
Anticipates and plans for the future.	Does not think ahead and does not set clear priorities.
Has reserves of time, energy for the unexpected, unplanned and crisis events.	Faces deadlines by cramming at the last minute.
Takes time to evaluate alternative strategies.	Allows problems to accumulate.
Adopts a strategy to reduce stress directly.	Increases level of stress with his or her reaction.
Avoids overloading capacity by pacing and relaxing.	Lack of pacing, self-care or diversion.
Seeks help and support as much as possible.	Works alone and does not call on help or outside resources.
Manages time by focusing on priorities.	Takes on tasks that cannot be completed or are overwhelming.

2. What have you learnt by completing the survey? Explain in a short paragraph.

3. What can you do to manage your own stress?

Activity 3 -

1. What strategies can you employ if you are dealing with angry or abusive client? List at least five.

2. How can you become a role model while managing Stress and time at the work place?

Activity 4 -

1. Explain the relationship between stamina, resilience and stress. How would you maintain personal stamina and resilience at work place?

Activity 5 -

1. What are the signs that someone is beginning to suffer from stress? Give at least 6 examples.

Activity 6 -

1. What are some methods of using team meetings for helping/ coaching workers to develop stress management techniques? Give at least four examples.

Activity 7 -

1. Identify actions people can take to achieve work/ life balance.

Activity 8 -

1. How does team cooperation lead to effective workplace practice and a reduction in stress?

Activity 9 -

1. What areas should be considered when creating strategies relating to stamina and maximising performance?

Activity 10 -

In a short paragraph for each, outline the benefits of:

a. Activity logs.

b. Action plans.

c. To-do lists.

Activity 11 -

1. What is the relationship between time management and stress?

Activity 12 -

1. Describe why health and safety information on reporting should be included in an induction program.

Assessment Task 2 - Project

Project 1 - Part A

Answer the following questions in detail, giving justified reasons for your answers and supporting the answers with realistic examples where possible. (600-1,500 words)

1. Describe your personality, sense of self-efficacy and self-esteem. Explain how these could impact your stress levels.

2. Describe your current work/ life balance and outline what you could do to improve that balance.

3. Rate your current performance as a role model for managing stress and time.

4. Identify a time when you have provided support to or received support from another team member in a time of stress. How did you benefit from this?

5. Identify a time when you needed support and could not get it. How did this make you feel?

6. Identify a stressful situation that you have experienced at work. Explain how you dealt with this situation. What techniques could you have employed to deal with the situation more effectively?

7. Identify any time management strategies you currently use. Identify any time management tools you could employ to reduce stress in your job.

8. Describe any stamina management techniques you currently use to manage stress and maximise your performance.

9. Name one of your responsibilities that you could delegate to someone else.

a. Explain why this task is suitable for delegation.

b. Identify the person to whom you would delegate this task. Why choose this person? Consider this person's skills, experience, and personality.

c. Outline the specific tasks to be done.

d. Define expectations and performance standards.

e. Determine how you will measure your success as a delegator.

Project - Part B

Instructions - After completing Q1-3 of project part B form groups of 3 and explain the goal you want to achieve. As a group go through Q4-11 for each person and come up with possible solutions for overcoming your personal stressor. Pick at least one method and you must follow through to change the way you react and deal with that particular stressor.

You must meet up with your group every class over the two weeks of the unit to discuss your progress in achieving your goal.

• How well the plan is working?
• What barriers are you facing?
• What are your thoughts and feelings?
• Are you seeing progress?
• Is there any part of the action plan that needs to change? (apart from giving up)

You must be positive and empowering to your team members in order to increase their self-efficacy.

You must document what was discussed as a running account of the development of the stress management strategy.

You need to monitor each person's belief on whether they can achieve their goals or not. For example, giving a score out of 10 each day on how confident they are that they will be able to change their outlook, behaviour and successfully manage their stressors more effectively.

Remember that group goal is for everyone to succeed in handling stress better. If someone is struggling, then you need to be more supportive and encouraging to build the belief within the group.

(I) Complete a personal stress management action plan by addressing the following points:

1. Identify your goal (i.e. describe the behaviour or situation you wish to change).

2. How do you presently respond (i.e. what do you think, feel, and do in that situation)?

3. How would you like to respond (what would you change about how you think, feel or act in that situation)? What is your goal?

4. List as many ideas and actions as you can for meeting your goals (i.e. alternate solutions).

5. From the list you have compiled, identify the actions and ideas that you think will best help you to reach your goal.

6. What might hinder you from reaching your goals (e.g. negative self-talk, time constraints)?

7. What might help you in reaching your goals (e.g. people, resources, new skills)?

8. What specific steps are you willing to take to create change? By when?

9. Who will you ask to help or support you in achieving your goal?

10. How will you reward yourself when you have accomplished your goals?

11. Sum up your action plan in a paragraph beginning: I commit myself to accomplish (specific change):

(II) Research and write about a range of stress management techniques that can be applied in a team situation. (200-250 words).

Attachment:- Action Plan Template.rar