What are the essential features of bankingservices

Assignment Help Management Information Sys

Reference no: EM133260941

Assignment:

Please help me with some of the example questions on mba subject service management.

Questions:

Define services.
Give the meaningof value chain analysis.
What is Queuingtheory?
What is JIT?
What is serviceguarantee?
Mention the featuresof Insurance Services.
Define service trinity.

Questions:

Briefly explainthe scope of services management.
What are the essential features of bankingservices?
Highlights the factors of service operation system.
Write a note on business processoutsourcing.
Explain the role of IT in service management.
What are the factorsinfluencing market segmentation?

Questions:

Explain the marketing mix strategy for hospitality industry.
Discuss the contribution of services to growth of GDP.
Examine the role of Government in Indian tourism.
Explain the variousfactors affecting facilitylocation.
What is servicequality? Explain the various factorsconsidered for measuring service quality.

Case study

Growell is Mumbai based company engaged in web based retail business. They have a group of suppliers who display their products on the Growell's website. The customers place orders online. The Growell company wanted to improve its financial performance and tried to selected only profitable suppliers. They wanted to hire a Chief Financial Officer at Rs 75,000/-per month.

The 'Virtual CFOs' - an another Mumbai based company, that provides all financial services online, contacted Growell and agreed to take up that project. Growell plugged all its financial data in to an excel software template set up by Virtual CFOs and the programmed generated balance sheet and cash flow statements. The spread sheet were emailed to Virtual CFOs and the company assigned a charted accountant who interpretedthe data analyzed by software and advised Growell strategy. Virtual CFOs performed a number of other financial and tax services to Growell. They charged only Rs 25,000/- per month.

Questions:

1. Do you think it is better to outsource financial services to a third party or should the companyhire a CFO for itsown operations?

Reference no: EM133260941

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