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What are the cx technology boundaries

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Reference no: EM132681247

From the "CX Technology" case by Ketan Bhole, Jordan Lee, Eileen Lu, Indrajit Sen in MIT Sloan Management,

  1. What are the CX Technology's boundaries as far as their business activities? How is CX Technology's strategic positioning and alignment based on the information given in the case study?
  2. What are CX Technology main competitive advantage? Is such competitive advantage would be sustainable considering the rapid change in the environment and the potential disruption by competitors?
  3. What were CX Technology strategy to maintain their competitive advantage?
  4. What are the potential disruptive forces that could challenge CX Technology's competitive advantage? How CX Technology should manage those disruptive forces?
  5. CX Technology is looking to expand their business activities. What is the suggestion on the strategic advice on his thought and plan for CX Technology, and what would be the challenges of that advice for CX Technology? Is it the best option what Albert Ting is doing, or is there any other suggestion in exploring the three regions for the expansion?

Reference no: EM132681247

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