What are the costs of prevention and internal failure

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Reference no: EM131913403

Question: 1. Which of the four manufacturing quality dimensions are most likely to improve revenue? Which ones are related more to cost reduction or to both revenue and cost?

2. The following costs have been recorded:

Incoming materials inspection $20,000

Training of personnel 40,000

Warranty 45,000

Process planning 15,000

Scrap 13,000

Quality laboratory 30,000

Rework 25,000

Complaints 14,000

What are the costs of prevention, appraisal, external failure, and internal failure?

Reference no: EM131913403

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