Reference no: EM131367938
DISCUSSION QUESTIONS
1. In light of the committee's agreement on the causes of the high employee turnover, v,hy should upper management give attention to the concepts of employee moth ,a- lion and empowerment?
2. What are the costs and genetics Of high turnover and of reducing it?
3. How might Hillcrest develop and implement an employee program that encom¬passes employee motivation and empowerment?
4. How could the committee ensure success of such a program?
5. Should the committee consider other strategies and opportunities to help Hillcrest overcome the issue of high employee turnover?
6. Should you be updating your resume in case the CEO doesn't like your recommen¬dations? Explain your response.
High Employee Turnover at Hillcrest Memorial Hospital Case for Chapter 3
Amy Dore
You are on a newly formed -Service Excellence Committee" at Hillcrest Memorial Hospital. Your area of expertise includes leadership issues such as mentoring„ team build¬ing, motivation, and empowerment. Over the past year, employee turnover has dramati¬cally increased throughout the organization with no obvious reason. The hospital CEO has asked the committee to survey and research reasons for the turnover. Upon careful review of the surveys, you notice that normal reasons for turnover, such as low pay and poor benefits, are not the problem.
However, one trend stands out-dissatisfaction with job autonomy. You surmise the reason this is a problem is because Hillcrest operates with a traditional hierarchy, including traditional manager roles that appear more dictatorial than participative. Employees have limited freedom when it comes to their work and are neither motivated nor empowered by managers. You mention this to the committee and a vote is quickly taken to explore this theory.
Empowerment is a controversial topic to members of the committee, as their initial fear is that once an employee is empowered they will run amok and the organization NVill suffer. Upper management ignores the concept of employee motivation due to the misconception that motivating employees means it will cost the organization money. The committee assigns you the task of writing a draft response to present to the CEO and the committee.
|
Better compete based on cost
: Should employers cut pay to better compete based on cost, or pursue a different compensation policy (answer with a minimum 150 words)
|
|
Construct decision tree
: The Mobile Oil company has recently acquired oil rights to a new potential source of natural oil in Alaska. The current market value of these rights is $90,000 (Company can sell the project for $90,000). Alternatively, the company can pay $30,000 to ..
|
|
How airbus and boeing develop their twenty-year forecasts
: MBAA 523- First, briefly explain how Airbus and Boeing develop their 20-year forecasts. Note the factors that influence projected air travel growth; some factors affect the demand curves while others influence supply.
|
|
Workforce instead of a traditional office work force
: What are some arguments used in favor of using a mobile workforce instead of a traditional office work force?
|
|
What are the costs and genetics of high turnover
: You are on a newly formed -Service Excellence Committee" at Hillcrest Memorial Hospital. Your area of expertise includes leadership issues such as mentoring„ team build¬ing, motivation, and empowerment. Over the past year, employee turnover has dr..
|
|
Important elements about the input
: What are the most important elements about the Input, SWOT, and Outputs for that (those) strategies? Do these conclusions make sense for your study habits, and how will you implement what you have learned here?
|
|
What kinds of cognitive errors may have contributed
: The rapid pace at which the world is changing is forcing strategic managers at all kinds of companies to speed up their decision making; otherwise they get left behind by agile competitors who respond faster to changing customer fads and fashions. Wh..
|
|
Give the next-state equations for the other three flip-flops
: For the left block, give the input connections and the internal paths on a copy of Figure 6-1(a). Also, give the X and Y functions.
|
|
What evidence might you bring to the hearing
: A hearing is scheduled for your company to present arguments that your firm has not increased its market power through this merger. Can you do this? How? What evidence might you bring to the hearing?
|