Reference no: EM132358255 , Length: word count:2500

Operations Management and Business Analytics Assignment - OM Report

OM Report Briefing Note - Assessment Overview

Globalisation means that domestic service, production, and exporting may no longer be a viable business model. As we know that there are many new standards of global competitiveness that impact on quality, variety, customisation, convenience, timeliness, flexibility, and cost. The globalisation of strategy contributes efficiency and add value to products and services.

In this assessment, select one of the following organisations of interest to you and write a short report of 2500-word. You need to concisely recommend the business operations improvement in order to meet customer requirements and gain profit.

• Education Service Providers: e.g. CQ University
• Health Care Service Provider: e.g. The Royal Melbourne Hospital
• Internet Service Provider: e.g. Telstra, Optus
• Banking Service Provider: e.g. Commonwealth, Westpac
• Fast food industry: e.g. Domino pizza, McDonald
• Social Media Provider: e.g. Facebook
• Automotive Producer: e.g. Tesla, Toyota, Volvo
• Delivery Service: e.g. Australian Post, Linfox logistics
• Retail Supermarket Chain: e.g. Woolworth, Coles, Aldi
• If you suggest an organisation other than above, you need to get approval from the assigned lecturers.

You can prepare OM report using the below suggested guideline:

(1) Succinctly introduce the background of your selected organisation, e.g. products or services.

(2) Succinctly elaborate the following concepts and its relationship: value chain paradigms. (Hint: e.g. value chain model, pre-and post-service view of the value chain, technology in value chain, etc. - need to demonstrate your understanding based on the literature review)

(3) Critically examine how value chain design can help your selected case organisation to improve operational activities and why it is important. (Hint: you can select and frame your discussion of any operations processes, e.g. banking mortgage approval process, etc. if you choose to examine the banking service provider)

(4) Recommend how the organisation's operations strategy best responds to current trend by answering the following questions:

• What are the challenges associated with your selected organisation in near future? (Hint: e.g. internet of things (IoT), Industry 4.0 Advanced Technology Development, etc.)
• Propose and/or develop the scope of business performance measurement for your selected organisation to monitor the effectiveness and efficiency in operations (Hint: to answer this question, you need to position yourself as an OM manager by addressing the key issues and monitoring performance, e.g. number of mortgage approval vs. number of the applicants within 3 months etc. or using any related performance measurement frameworks).

Prepare details for your report -

The business report represents a combination of your insight, observation, reflection, literature review and understanding of business operations. The following guidelines are as follows:

• Try to explore first about your selected organisation.
• Select appropriate refereed sources to frame and understand the above core concepts and ideas (i.e. value chain, related frameworks etc.).
• Take stock of insights. Consider the evidence.
• What findings do you reach when gathering the insights and evidence from refereed sources and/or your work experience if any?
• You may include tables/figures/charts if needed.
• You should include at least 10 references and no more than 50 references in your report. All sources must be highly credible and fully referenced using the APA referencing style.
• The summary, table of contents, reference list and appendices are excluded from a report's word count.

Short Report Format (Guide only) -

Your report should be presented in short report format, and incorporate the structure outlined below. Use headings and sub-headings as appropriate. The assessment short report writing requirements are provided below.

Your short report should contain the following:

• Title Page
• Executive Summary
• Table of Contents
• Introduction
• Body/ Discussion
• Conclusion/Recommendations
• References
• Appendices

Title Page - The title page should contain the following information: Report Title. Course number and name: Your name and student number. If applicable the granted extension request. Word count.

Executive Summary - The executive summary is for the busy executive needing an overview of the short report. The executive summary must also contain the concise statements key/important elements of the report, such as of the focus of the report, findings, discussion, and conclusion and in some cases recommendations.

Table of contents - The table of contents shows the reader, where parts of the report can be found. It is up to you to decide on the level of detail in the table of contents.

Introduction - The introduction provides the topics, purpose, background, aim and scope of the report.

Body/Discussion (use appropriate headings) - The body/literature review/discussion includes the findings, analysis, discussion in which the material is analysed and interpreted. This is the core of the report. Use appropriate headings.

Conclusion - The important concluding remarks of your studies should be clearly addressed in this section. Key recommendations should be included in the conclusion.

References - Your report must include in-text referencing and a correctly cited list of references (based on the submission requirements).

Note that the references should not be included and cited in the executive summary, and conclusion (i.e. these citations must be cited in the main body of the text).

Appendices (if needed - must be relevant to the report) - Here you may include material that is important to the report, but to comprehensive to include in the body/discussion of the report.

Attachment:- Operations Management and Business Analytics Assignment File.rar