What are the causes of the communication breakdown

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Assignment:

Read Case Study (Mending Relationships After a Communication Breakdown) by Roger F. Hogu in the Case Studies Compendium entitled "Case Studies in Organizational Behavior and Theory for Health Care" by Gloria Deckard and Nancy Borkowski.

Questions

What are the causes of the communication breakdown in the case study? Assess the flows of communication in the organization.
Do you approve of the way Harry handled the issue? Why or why not?
What would have been the proper procedure for Mary to recruit Harry's employee?
Using Herzberg's Two-Factor Theory and Adam's Equity Theory, explain Christina's choice. How should have Christina handled the job offer?
Which conflict-handling mode did Harry use to resolve the issue? Why did he use this mode?
Put yourself in Harry's position, how would you have resolved the situation?
Assess Ellen's handling of the situation. Was it appropriate? Why?

Reference no: EM133295553

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