Reference no: EM132602265 , Length: word count:1500 + PPPT

Section 1 - Written Questions

1. After a manager has developed a team communication strategy, they will then need to decide how to engage and inspire team members. Suggest 3 ways this can be achieved (min 50 words).

2. There are two types of questions: open and closed questions. What is the difference between the two?(min 100 words).

3- Write 3 purposes of business documents.

4. What are the basic principles of communication? (min 100 words).

5. Describe the process you would use to plan documents.(min 50 words).

6. What steps should you take when drafting text?(min 50 words).

7. What three step procedure would you use to produce a document?

8. What are 5 ways you can evaluate your presentation?

9. What are the 5 common mistakes when making a presentation?

10. What are the 6 logistics of a presentation that an assistant should be able to deal with?

Section 2 - Project Tasks

Task 1- Electronic Communication System

Two-way communication is nothing new. But electronic communications create a new form of many-to-many communications that lets geographically distributed groups communicate interactively and simultaneously through text, sound and video. You can hold inexpensive video conferences or press conferences from your desk, or conference with people at several desks located across the world. One of the burgeoning phenomena of the Internet is businesses and organizations sponsoring, supporting and moderating discussion groups about issues, products, strategies - anything of interest to the organization and its constituents. Sponsorships are also solicited for popular resources, such as indexes and other Internet search tools, and these provide a further communications and marketing opportunity.
Select a business of your own choice and outline an electronic communications system that would be beneficial to the business. In your Business style writing report, describe a range of electronic and non-electronic communication methods, including situations where they would or would not be used, and explain any barriers to communication in a workplace context that may arise and how these could be overcome.
You must also consider the impact of legislation and organisational policies on workplace communication activities once the electronic communication system is implemented. The report must describe the advantages to the business and where the communication system

Task 1- Electronic Communication System

Two-way communication is nothing new. But electronic communications create a new form of many-to-many communications that lets geographically distributed groups communicate interactively and simultaneously through text, sound and video. You can hold inexpensive video conferences or press conferences from your desk, or conference with people at several desks located across the world. One of the burgeoning phenomena of the Internet is businesses and organizations sponsoring, supporting and moderating discussion groups about issues, products, strategies - anything of interest to the organization and its constituents. Sponsorships are also solicited for popular resources, such as indexes and other Internet search tools, and these provide a further communications and marketing opportunity.
Select a business of your own choice and outline an electronic communications system that would be beneficial to the business. In your Business style writing report, describe a range of electronic and non-electronic communication methods, including situations where they would or would not be used, and explain any barriers to communication in a workplace context that may arise and how these could be overcome.
You must also consider the impact of legislation and organisational policies on workplace communication activities once the electronic communication system is implemented. The report must describe the advantages to the business and where the communication system proposed will increase communication effectiveness and in turn business effectiveness

Task 2 - Complex Documents/Business letter writing

Recently your organization advertised the following position:
Sales Representative - Technical
• Specialist market leader assisting architects, builders, engineers and contractors....
• This company HAS THE REPUTATION for excellence
• Chance to move into expanding niche commercial field

This is an exceptional opportunity to join a fast-growing company with absolute focus on success.

Yes, the market is competitive .... but our client offers an extensive range of air distribution equipment, perhaps the most extensive offered by any supplier in Australasia, consequently you will be part of a winning team dedicated to maintaining their excellent reputation.

Having manufacturing facilities located throughout Australia and New Zealand, they have new and innovative products continuously under development, together with state of the art facilities of course, not to mention exceptionally well qualified staff, this is an organisation you will be proud to represent.

The position will be based mainly within Melbourne metro and involve both account management and new business development (though this is planned and will involve following up referrals and enquiries).

You must have a mechanical / technical background with sales that would be an advantage even if only minimal or through education. We are really seeking a person seeing this as a long-term career, with lots of energy and a real commitment to assisting in the growth of new business. Product training provided. Offices located in Bayside Subs.

Package is negotiable. Please send resume in word format quoting r/n 2007941 to:

There were a number of Applicants and the position has now been filled.
(a) Write a letter to advise those who were not invited to an interview that the position has now been filled and they were not successful in their application.(min 100 words).

(b) Write a letter to advise those who were invited to an interview that the position has now been filled and they were not successful in their application.(min 100 words).

(c) Write a letter to the successful applicants advising them that they were successful in gaining the position.(min 100 words).

Section 3 - Roleplay/Presentation

Task - Roleplay/Presentation

You are required to select one of the following topics and develop and deliver a presentation on that topic:
• workplace ethical principles
• workplace codes of practice
• workplace privacy laws
• work, health and safety (WHS)

In preparation for the presentation:
• Write a transcript of the presentation on the topic selected. Your transcript should be suitable for a presentation that is 10-15 minutes in length to present in class/online via zoom meeting- to your assessor and audiences. Utilise knowledge you have gained in this unit when writing your presentation.
• Explain what approach you would take to your presentation and why.
• Identify the intended outcomes of your presentation and explain how you have developed your presentation to meet these outcomes.
• Identify the strategies you have used in your presentation and explain why you have used them.
• Create at least one presentation aid and explain why you would use it to communicate the key concepts and central ideas in your presentation.
• What method(s) can you use to review the three factors of a presentation -results, response and standards?
• Explain how you would use effective communication skills, including any culturally appropriate communication, when giving your presentation.
• Identify those parts of your presentation where you have provided summaries of key concepts and ideas.
• You must also select and implement methods to review the effectiveness of your own presentation and document any changes which would improve future presentations.

Attachment:- Student Assessment.rar