Reference no: EM133408385
Question 1, A new consumer is referred to your service and they appear a little bit nervous. What would you need to be conscious of before the interview?
Question 2, What are some strategies that you have found work for easing tension and conflict in the workplace
Question 3, Why is it important to document communication strategies and whose responsibility is this?
Question 4, List and explain 5 alternative ways we can communicate with a client who is non-verbal?
Question 5, Explain why it is NOT recommended to use a friend or a family member as a language interpreter
Question 6, Communication Plans are often embedded with the client's behaviour plan. A Communication Behaviour Support Plan for a client will have details such as:
- Name
- Age
- Date of Birth (DOB)
- Address
- Brief history
What other details should a Communication Plan have:
Question 7, What client reporting processes are used in the workplace?
Question 8, What strategies are used in the workplace to help you develop new partnerships and/or build on established networks