What are some of the elements of customers service

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1. Innovative customer management. what are some of the elements of customers service? Explain how they are measured. Looking at innovation and modernization needs of retail managers, how do customer expectations influence customer satisfaction? Explain how a commitment to customer success is the highest level of customer management.

2. Choose a service scape for a business with which you are familiar and list key physical attributes of the servicescape and their impact on customer service and value. Explain how the servicescape sets the behavioral setting for your example.

Reference no: EM132159532

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