Reference no: EM132937073
Question
What are some of the changes in society overall and in the workplace that has impacted upon HRM in the past several decades?
What are knowledge workers, and what are some of how technology has affected HRM practices?
What are some characteristics of the age groups found in today's organizations? What characteristics does a family-friendly organization possess?
What are skill deficiencies, how common are they, and how are changing skill requirements impacting upon U.S. organizations?
What are the different types of contingent workers, and how common are they?
Be able to identify important figures and events in the history of the field.
What are decentralized work sites, and what challenges do they pose for HRM?
What are some common ways in which organizations involve employees in decisions?
FUNDAMENTALS OF HUMAN RESOURCE MANAGEMENT
In general, know what is involved in the four HRM functions (staffing, training and development, motivation, maintenance).
How has the profession of "personnel" evolved over the past 100 years (e.g., greater professionalization, greater responsibility, less "paper shuffling")?
What are the four typical areas found in most HRM departments (e.g., employment, training, compensation/benefits, employee relations)?
What are some general career paths within HRM?
EQUAL EMPLOYMENT OPPORTUNITY
Know the basic facts about the Civil Rights Act of 1964, especially Title VII. Know the significance of the Griggs case for this Act. Know why the EEOC was created and the general steps of the process involved when a claim of discrimination is filed.
What is a BFOQ, and how does it provide employers with a defense against discriminatory charges?
What is an affirmative action, and what reasons were responsible for its creation?
What is the difference between adverse treatment and adverse impact? How is adverse impact judged?
Know the basic rights provided to employees under the Age Discrimination Act, Pregnancy
Discrimination Act, the Americans with Disabilities Act, and the Family and Medical Leave Act.
Considering the Americans with Disabilities Act, how are disabilities defined, and what must an
organization accommodate differently-abled workers?
What is reverse discrimination, and how have the courts traditionally dealt with allegations of reverse discrimination?
EMPLOYEE RIGHTS
What rights are extended to employees under the Privacy Act of 1974?
What groups are affected by the Drug-Free Workplace Act of 1988?
How successful has drug testing been concerning eliminating the negative impact of substances
in the workplace? What types of drug testing are typically performed, and how accurate are they?
What types of employee monitoring are typically performed, and what effect does this monitoring have on individuals and their productivity?
What is the employment-at-will doctrine?
What are some guidelines for the proper use of discipline?
What is the typical sequence of actions in the disciplinary process?
What is positive discipline?
What constitutes sexual harassment - both quid pro quo and hostile environment? What is the "reasonable woman" standard??
STRATEGIC HUMAN RESOURCE PLANNING
(section on job analysis only)
What is a SWOT analysis, and why is it useful?
What is job analysis, and what is its place in HRM (note: it's quite central!) What are some methods by which job analysis is accomplished, and their associated advantages and disadvantages?
Know what a job description is.
MOTIVATION
What is motivation? What are its different aspects?
Distinguish between need, process, and behavioral theories of motivation.
Know the basics of need theories, such as Herzberg's two-factor theory, job characteristics theory, and McClelland's need theory. Be familiar with Maslow's hierarchy and its relationship to these humanistically-based theories.
Know the basics of equity and expectancy theory, being able to distinguish between the different aspects of expectancy.
How can principles of operant conditioning be applied in the workplace (e.g., OBM)?
For which types of workers might these different motivational theories be most effective?