What are some of suki actions that indicate task behavior

Assignment Help Operation Management

Reference no: EM132243434

Suki Andrews, Sales Supervisor, Listo Systems

Suki Andrews supervises a unit of sales representatives at Listo Systems. Recently, there have been problems. Customers have complained that her sales officers are not completing invoice orders quickly enough. Other daily tasks have also been neglected and performance numbers have shown a steep decline.

Suki called the sales representatives into a meeting and listed the problems that were occurring. After limited discussion, she reminded them that their unresponsiveness and omissions could result in major financial hardships for the company through a loss of sales and customers. She reviewed the schedule for daily tasks and invoice procedures. She added that she would be monitoring the invoices and daily tasks and would follow-up on any complaints from customers in the next week by meeting with the sales officer responsible for that invoice.

1. What are some of Suki's actions that indicate task behavior?

2. Is Suki's level of task behavior high or low? Why?

3. Which of Suki's actions indicated relationship behavior?

4. Is Suki's level of relationship behavior high or low? Why?

5. Which leadership style was Suki using (S1, S2, S3, or S4)?

6. Did Suki's leadership style match what was needed in the situation? Why or why not?

Reference no: EM132243434

Questions Cloud

What is botnet-what sorts of exploits would use botnet : Conduct a search on the Internet for standard security guidelines for industries such as banking, What is a botnet? What sorts of exploits would use a botnet?

Analyze the demographics of gender in the workplace : Analyze the demographics of gender in the workplace with regard to position, pay, and expectations. Explain the advantages and disadvantages of flexible.

Investigate cases of domain name disputes : Investigate cases of domain name disputes. Examine a case that you find especially interesting. Who were the parties involved?

How did you deal with the situation and what was the result : Describe a situation where you had to work with ambiguity. How did you deal with the situation and what was the result?

What are some of suki actions that indicate task behavior : Suki Andrews supervises a unit of sales representatives at Listo Systems. What are some of Suki's actions that indicate task behavior?

How might an organization avoid the elements from occurring : Briefly note how harassment in the workplace affects equal employment opportunity and describe at least 4 elements a plaintiff must show to go forward.

Identify three analyses and associated metrics : Do you believe that a program of HR metrics and workforce analytics might be useful in Regional Hospital? Identify three analyses and associated metrics.

What is the difference between discussion and dialogue : What is the difference between a discussion and a dialogue? Which is likely to be most prevalent in U.S. businesses? Why?

Identify the corporate-level strategy being used by the firm : Identify the corporate-level strategy being used by the firm(s) described in each situation. Here is an example for you.

User Account

All Pages