What are some of negative results of ineffective listening

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Question:

As part of any communication exchange - listening is very important, but often does not occur. As a customer, how can you tell if the service professional is listening to you? How does it make you feel if they are not listening fully? What are some of the negative results of ineffective listening? Can you provide an example of a time when a company did not listen to you?

Reference no: EM133514536

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