Reference no: EM132300289 , Length: word count:1200
Quality Management Assignment -
All questions need to be thoroughly answered with all sub categories.
Question 1: Background: Read the information of attached textbook: Page-16: Discussion assignment section #1.2 on "How Japan caught up with the United States and how the United States Caught up with Japan again".
Answer the following:
What is your opinion of the most fundamental argument for TQM initiatives? [Length 50 Words].
What are some good synonyms for TQM? How can we convey the ideas covered in this unit without using the tired TQM acronym? [Length around 50 Words].
Search the web using Google Video or other search engine and find a quality management related video (in good taste) and add your comments to the link. Provide reference [Around: 30 Words].
[Total Length: around 135-150 Words].
Question 2: Background: Read the information of attached textbook: Page-31: Critical Thinking Activity
Answer the following:
Provide an example of product/service quality affecting competitiveness - Elaborate your example and summary.
Read a small section of the (supplemental) paper provided and provide summary.
Search the web and find an article on the quality and competition capability (in good taste of course) and add your summary/comments. - Reference the article/paper.
[Total Length: around 150 Words].
Question 3 and 4: Requirement: Select any two Questions from Chapter 1: Page-15 Factual Review Questions and Elaborate your explanation/summary for each question as, Minimum (not less than 200 Words for each Question). And Provide Quality requirement of example to each selected question. [Total Length: around 400 Words (200) each for selected question]
Factual review questions -
1. Define the term quality.
2. What is total quality?
3. List and explain the key elements of total quality.
4. Explain the rationale for the total quality approach to doing business.
5. Describe the following concepts:
- Deming's Fourteen Points
- The Deming Cycle
- Deming's Seven Deadly Diseases
6. List and explain Juran's main contributions to the quality movement.
7. Why do some quality initiatives fail?
8. For what contributions to the quality movement is Philip B. Crosby known?
9. Summarize the most common errors made when starting quality initiatives.
10. Explain the trends that are affecting the future of quality management.
Question 5 and 6: Requirement: Select any two Questions from Chapter 2: Page-31 Factual Review Questions and Elaborate your explanation/summary for each question as, Minimum (not less than 200 Words for each Question). And Provide Quality requirement of example to each selected question. [Total Length: around 400 Words (200) each for selected question]
Factual Review questions -
1. Explain the relationship between quality and competitiveness.
2. Explain how the costs of poor quality can affect competitiveness.
3. Describe the evolution of the rebuilding effort undertaken by Japan and Germany following World War II.
4. Explain the actions of U.S. manufacturers during the period in which Japan and Germany were rebuilding following World War II.
5. How does a nation's ability to compete affect its quality of life?
6. Explain how education-related factors can inhibit competitiveness.
7. Compare investment and manufacturing productivity in the United States with investment and manufacturing productivity in Japan.
8. List and briefly explain the basic philosophical constructs underlying the human resource aspects of the competitiveness of Japan and Germany.
Question 7: Propose a new idea or technique that you believe most startup's [US based companies] to adopt a new Quality Management that can benefit small scale/startup environments. What's your give away/proposal on this?
You can provide suggestions, best practices. [Word Length around 100 Words].
Article/Source Reference.
Textbook - Quality Management for Organizational Excellence - INTRODUCTION TO TOTAL QUALITY, Eighth Edition by David L. Goetsch and Stanley B. Davis.