Reference no: EM133370890

Questions

1. What are communication skills, why are they important?

2. How are communication skills, including effective and strategic use of emails, voice mail, texting) are connected to your professional image? How can they influence your future career growth?

3. How is listening connected to Communication? What is the impact of poor listening on communication?

4. Are most people good listeners or poor Listeners? Why? What level of proficiency do most people listen at ?

5. What are psychological barriers to listening?

6. What are the steps in communication process? How does it begin and how does it end? How do each steps contribute to the process?

7. What is encoding? What does it entail, why is it important for us to understand it in order to improve communication?

8. What is communication channel? Why is it important in communications process?

9. What is feedback? How does it help improve communication process?

10. What is decoding? What does it entail, why is it important for us to understand it in order to improve communication?

11. What is communication noise? How can it affect communication?

12. When is communication considered to be successful? What is the main principle / criteria to determine that communication was effective?

13. What are the elements for the 3X3writing process? What does each component entail?

14. What are various mediums you can use to communicate (e.g. letters, emails, texts, etc.). What are the situations when each can be used more effectively than other mediums?

15. Are letters still relevant in today's era of technological advancements? If so, when should you use letters as means to communicate?

16. What are claims, and what are main considerations when developing claims, and when responding to claims?

17. What is the final stage of communication process? (revising). How does this get done, and what is important to pay attention to? What does evaluating process entail when revising your communication?