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Contributing to the Service Culture
After reading Chapter 2 - Reflect on the "Ethical Dilemma 2.2" on page 58.
Answer all four of the questions:
1. How does such a service atmosphere potentially impact customers? Employees?
2. What message does this approach to service say about the organization?
3. What are potential outcomes of such practices by the supervisor?
4. What can you and other employees do to address the situation
Minimum of 300 words, in APA format, credible references with intext citations.
What will be the overall spending effect on the economy?
Find and discuss the pros and cons of each functional area and state whether or not this practice will be one of your recommendations.
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key steps they should take to make this determination, and recommend at least three (3) strategies they can use to differentiate their business from the other restaurants
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