What are key process input variables- key output variables

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Reference no: EM132205275

Consider the problem of the late school bus. There is a lot of confusion in the school. The class teachers have scheduled a meeting with the transport department to discuss an urgent problem. Teachers: “Hello, Transport Department! For about 6 months now, we have been noticing that the children traveling by school bus falling under Route 22 arrive late to class in the morning after the school bell rings. Many children miss a part of the first period.”

Transport department head: “We will look into the matter and revert with a solution.” Route 22 is an important route covered by this school bus.

Teachers: “Fine. Let us inform the school principal as well. We can ask her for the solution.” The school principal decided to hire your team to use a six sigma approach to solve this problem.

Please draw a SIPOC diagram as well as a detailed flow chart of the required steps based on the current policy in a school district that you attend a US high school.

In the DEFINE step, define a project charter and answer the seven tollgate questions.

Following the MEASURE step, what are the key process input variables (KPIV) and key output variables (KPOV)? How do they relate to possible customer CTQs? In addition, answer the other MEASURE tollgate questions. How do you propose to collect data for KPIV and KPOV?

Provide and discuss the analysis of the current process. In case your team does not have time to collect appropriate data, provide “What-If” scenarios to complete your analysis. The data can be both, quantitative and/or qualitative. You should point out the inefficiencies found in the current process.

Provide and discuss the recommendations for continuous improvement of this process, assuming that you already have data for key output variables (KPOV).

Reference no: EM132205275

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