Reference no: EM133730866

Assignment:

First part Respond to questions 1 and 2

For this discussion post you are to imagine that you are working as an HR manager for a small marketing consulting firm that employs 50 people. The company is located in an urban area and has traditionally been successful at hiring a diverse set of candidates from the surrounding community.

Traditionally at your firm the company has always preferred a 4 year degree in Business Administration or a similar field when hiring new managers of its various divisions including: human resources, operations, accounting and finance. The business is located near several universities and therefore has relied upon college recruiting to find new talent.

Recently someone brought up the article: Skills-Based Hiring is Gaining Ground (included as a file in this weeks module on Canvas) and would like HR to consider whether or not policy around preference for a BA is really necessary at the firm.

Your background:

You were hired competitively only one year earlier and feel that your four year degree was valuable to help you get hired as you had no work related experience other than an internship completed in your junior year of college. Further, you feel as though the education that you received, while not all inclusive of everything you needed to learn in your job, did give you a good head start in being successful with much of what you needed to understand. You are now beginning to pay off your student loan debt.

Your job for this discussion post is to answer the following two questions after reading the article mentioned.

1.) What are the advantages of not giving preference to a candidate with a BA in Business Administration when selecting a candidate for a managerial role?

2.) What are the advantages of preferring a BA in Business Administration when selecting a candidate for a managerial role?

What will your recommendation be moving forward with the job criteria for new managerial hires?

This is the Second part Respond to questions 1-5

Scenario: You have been hired by Paws & Claws Veterinary Services, a reputable veterinary clinic offering a range of animal care services. Paws & Claws currently faces challenges in managing patient records, appointment scheduling, and providing personalized care to their clients' beloved pets. As a consultant, you have been tasked with evaluating how a Customer Relationship Management (CRM) system can benefit Paws & Claws Veterinary Services and improve its business processes in the veterinarian services industry.

Question: How might the implementation of a CRM system benefit Paws & Claws Veterinary Services and improve its business processes in the veterinarian services field?

Deliverables: Provide a two to three paragraph answer to the question.

You may want to consider the following as you prepare your answer:

• Identify and describe the current challenges faced by Paws & Claws Veterinary Services in managing patient records, appointment scheduling, and providing personalized care.
• How can a CRM system can address these challenges and provide specific benefits to the veterinarian services industry?
• What are the key features and functionalities of a CRM system that are relevant to Paws & Claws Veterinary Services and how they can improve their business processes?
• What is the potential impact of a CRM system on patient relationship management, appointment management, and personalized care plans for pets?
• Consider the long-term benefits and ROI (return on investment) that Paws & Claws Veterinary Services can expect to achieve by implementing a CRM system, such as improved client satisfaction, increased client retention, and optimized resource allocation.