What are fault-tolerant servers

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Reference no: EM132411355

Assignment - IT Services Delivery

Review questions -

1. What is IT services management? What is its objective?

2. What are some common frameworks that can be used for ITSM? What are their principal advantages and disadvantages?

3. What are the 5 service delivery disciplines as defined by ITILv2? In your opinion, which of these disciplines is most important for efficient service delivery? Why?

4. What is service level management? Why is it important?

5. What is a service level agreement? Why is it useful?

6. What are some of the important components of a SLA? In your opinion, which of these components is most important for effective relations between provider and client? Why?

7. What is capacity management? Why is it important?

8. What is continuity management? Why is it important?

9. What is availability management? Why is it important?

10. What is IT financial management? Why is it important?

11. What is high availability? Why is it important?

12. What are the four characteristics of high availability system designs?

13. What are some of the important costs associated with transitioning to high availability systems?

14. What is business impact analysis? How does it affect high availability?

15. What is cost of downtime? How does it affect high availability?

16. How are local high availability solutions different from disaster recovery solutions? How are they similar?

17. What are active-active systems? When would you use an active-active high-availability system over an active-passive high availability system?

18. What are fault-tolerant servers?

19. What is an application server cluster? How does it improve availability?

20. What are the common ways of achieving high availability database operations?

21. What is business continuity planning?

22. What is disaster recovery? How is it related to business continuity?

23. What is the distinction between stateful and stateless workloads? How does it affect high availability design?

24. What are multi-site clusters? How do they improve availability?

25. What is the most likely natural disaster likely to occur in your area? If you were preparing a business continuity plan for your organization, what are some of the most useful items of information you can find?

Hands-on exercise -

Please read the instructions in the text for this question for the commands used to obtain this information

1. What is the uptime on your machine?

Critical thinking exercise -

1. What is your most important priority right now?

2. What are the top three hurdles you can foresee in achieving this priority?

3. What would be the most effective and cost-effective ways by which you can minimize these hurdles?

IT infrastructure design exercise -

1. What are the locations of some AWS regions?

2. Say Trendy Widgets decides to locate its servers in the US-East and US-West locations. Update your infrastructure diagram to indicate these locations. For simplicity, show a direct connection from Trendy Widget to the US-East location and use any informal representation (say dotted lines) to indicate the internal AWS network.

Example case questions -

1. What is chaos monkey? What are some of its features?

2. How can a technology such as chaos monkey help improve service delivery?

3. Look at the tech blog at one of the leading internet technology companies that maintains such a blog. Briefly summarize the most recent article at the blog.

Reference no: EM132411355

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