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What are external business processes

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Reference no: EM132974705

1. What are external business processes? Give examples

 

2. How are analytics and measurement use to monitor and adjust external processes? Give examples to support your answers.

 

3. How are models and predictive analytics used in external processes to improve interaction with customers and suppliers?

 

4. What is Logistics? Why is it important to manage logistics? Give examples.

 

5. Why is it important to manage suppliers? What is a supply chain? How can a supply chain be used as a competitive advantage? Give examples

 

Summarize and list the top/main three points of each of the articles listed below:

 

  1. Davenport, Thomas H, Harris, Jeanne, & Jeremy Shapiro (2010). Competing on talent analytics. Harvard Business Review, October, 52-58.
  2. Harris, Jeanne (2012). Data is useless without the skills to analyze it. Retrieved September 25, 2020, from HBR.
  3. Leonardi, Paul & Noshir Contractor (2018). Better people analytics: Measure who they know, not just who they are. Harvard Business Review, November-December, 70-81.
  4. Weigel, Don & Cao, Buyong. (1999). Applying GIS and OR Techniques to Solve Sears technician-dispatching and home-delivery problems. Interfaces, January-February, 112-130.

Reference no: EM132974705

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