What are appropriate steps if process goes out of control

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1. Jamal wants to hire employees who have a strong desire to achieve high levels of performance. He isn’t interested in employees with a high need for power over others or relationships with others. Which of the following theories does Jamal’s worldview most closely match?

a. two-factor theory

b. acquired needs theory

c. ERG theory

d. hierarchy of needs theory

2. Roger wants to motivate his employees by offering each the reward they most value for the accomplishment of a task they are confident they can complete. Which theory is Roger applying?

a. equity theory

b. expectancy theory

c. ERG theory

d. reinforcement theory

3. Because managers are expected to treat followers uniformly and consistently, while considering individual needs and making exceptions where necessary, leaders need to use ______.

a. constant control

b. situational control

c. individual control

d. variable control

4. What are the appropriate steps if a process goes "out of control'?

a. change the data or the chart, so that the process becomes "in control"

b. continue production, but inspect items that may need rework

c. stop production, find and correct the problem, and then restart production

d. stop production if the quota has been met; else continue production until quota is met

5. When producing a detailed cost estimate, the salaried cost of construction management personnel dedicated specifically to the project, are included in the Direct Cost element of the Price (Breakdown Structure).

True

False

6. Boris has a high need for achievement, as that need is described by acquired needs theory. Which of the following actions by his boss is most likely to motivate Boris?

a. assign him a task that several other employees have failed to complete

b. discuss strategies for him to increase his sales by 10% next month

c. request that he help Vivian complete her monthly report before next week

d. ask him to take on several more customers in addition to those he already has

7. Quinn has a high need for affiliation, as that need is described by acquired needs theory. Which of the following actions by her boss is most likely to motivate Quinn?

a. request that she help mentor the new employees that were just hired

b. challenge her to bring in five new clients by the end of the week

c. promote her to manager over her co-workers

d. give her a project that will require her to work off-site for 1 month

Reference no: EM132264510

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