Reference no: EM133012058

Question - You are the catering manager for Best Banquets, Inc. and you have just met with a brand new client, Jamie from Capital City Financial Group. Jamie would like to hold a corporate lunch and meeting at Best Banquets next month for 75 people. You do BEO (banquet events order) and determined that the event should be priced at a total of $2950 plus tax. This price includes the room set up fee and equipment rental of $350, a $200 cleaning fee, the $20 per person charge for lunch, the $7 per person beverage service charge, and the $5 per person dessert charge. You wrote up the contract and emailed it to Jamie. Three days later, you realized that you forgot to add the surcharge of 18% to her contract. After a quick calculation, you realize this was a $531 error. You are very excited to have a new client, but you are not sure how she would react to your mistake. What and how would you approach this situation? What would you communicate to Jamie and why?