What adjustments should be made in the baldrige criteria

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Reference no: EM131952292

Question: 1. Category 5 of the Baldrige criteria focuses on workforce. Why do you think the authors of the Baldrige criteria included this category? Why is human resource management an important consideration in quality planning and management?

2. Do you believe the Baldrige should include a category for not-for-profit organizations? If so, what adjustments should be made in the Baldrige criteria to make it applicable for this category?

Reference no: EM131952292

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