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What action should take to demonstrate

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Question 1: You are administering a contract that has gotten off to a rocky start. It has become evident that the contractor's interpretation of the contract requirement is significantly different from the customer's needs. Tensions between contractor and customer personnel have been escalating. What action should you take to demonstrate your commitment to getting the business relationship back on track?

  • Host a meeting where both parties can work together on developing a collective solution for resolving issues.
  • Discuss with the contractor contractual remedies that you may pursue if contract performance does not improve significantly.
  • Listen to the contractor's issues while stressing the importance that the contractor does what is necessary to satisfy the customer.
  • Invite both parties to attend a meeting in which the customer personnel blame the contractor for inadequate performance.

Reference no: EM132497089

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