What action should he take to improve the process

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Reference no: EM133646843

Question: John, a Six Sigma Master Black Belt, is leading a project in a manufacturing company. The project aims to reduce defects in a critical manufacturing process. During the Measure phase, John and his team gathered data and performed a process capability analysis. They discovered that the process capability index (Cp) was 1.2, while the process capability index for the lower specification limit (Cpl) was 0.8. What can John conclude from this data, and what action should he take to improve the process?

Reference no: EM133646843

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