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Dan Bernardez just returned from a trip to observe his newest salesperson Austin Green. Green had set up an inefficient schedule for making calls when his visiting boss flew in for a day of ride alongs. Dan is lamenting over Austin's initial high expectations followed by his recent lack luster performance in the field. He comments to his colleague/friend Steven that he can't figure out how Green is spending his time. His records look in line.
Steven, head of IS/operations, responds with a suggestion to send Dan GPS information about Austin's location from his car or his phone. It is company equipment, "so it is entirely legal"."You'll be able to see where he is and at what time. You should be able to see if he is out making the calls."
1. What do you think about having Steven send the locations of Green's car to his Dan? What are the advantages/disadvantages of this approach?
2. What about tracking Green's cell phone? What are the advantages/disadvantages of tracking him through his cell phone? Is there any difference between the car and the phone tracking?
3. What other options does Dan have to help Green with his performance issues? What is your final recommendation?
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