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Westin hotels case study

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Reference no: EM132555286

Question 1. Present and discuss your own ideas on how you would have advised to include the "five human truths" described in the case study into a Westin hotel operation. What programs would you propose? How would you implement them? What would you want to be careful about?

Question 2. Discuss how the HR training program developed based on the Westin three core values (instinctive, personal, renewal) affected the overall product and operations of the hotel?

Question 3. In "the road ahead", suggest your ideas as to why Westin brand seems to be loosing ground despite all the innovations? What would you suggest as a next step for the Brand?

Attachment:- Case Study-Operations of Lifestyle Experience.rar

Reference no: EM132555286

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