Well-established business is having performance problems

Assignment Help Operation Management

Reference no: EM132121361

THE PERFORMANCE PROBLEM!

A well-established business is having performance problems; at least as far as management is concerned. This particular location has the slowest total processing time measured from when the receipt is processed until the shipment is released for delivery to the customer. You’ve been tasked with “speeding up” the order processing system.

There are 12 distinct operations involved in processing and shipping orders. Some can be performed at the same time as others, whereas others have to be performed in sequence- meaning, once can not take place before the other is completed.

You job (based on the information provided below) and (remembering the lecture notes that accompanied this assignment) is to analyze the order-processing and shipping operations. Review the supplied data below and then answer the questions.

Note – When reviewing the chart you will notice that PRECEDENCE (P) RELATIONSHIPS has a ** beside it, the explanation for this area is as follows:

(Tasks on the right of the < cannot begin until tasks on the left are completed)

Task Description Duration (in days) P Relationships**

A Order received / Entered in system 0.25 A < D

B Decision, Fill from Warehouse OR

Direct ship from factory 0.50 B < C

C Print pick ticket / order 0.30 C < H

D Verify customer credit 0.35 D < G,E

E Check / determine buyer discounts 0.15 E < F

F Prepare invoice, enter in accts. receivable 1.00 F < K

G Decision – mode of shipment and carrier 1.65 G < J

H Pick order at warehouse 0.75 H < I

I Pack and label shipment 1.20 I < L

J Notify carrier, prepare shipping documents 2.25 J < L

K Transmit copy of invoice to shipping dock 1.20 K < L

L Transport order to customer 3.50

Arrange the tasks as shown above into cycle paths and identify the critical path. (HINT there are 3 path possibilities)

Reference no: EM132121361

Questions Cloud

Technology empowering-disempowering people in your community : How do you see technology or the lack of technology empowering or disempowering people in your community?

Discussion issue systems approaches : Discussion Issue Systems Approaches

Impacted by changing communication technology : What are other businesses or areas that have been impacted by changing communication technology?

Compute the retained earnings at the beginning : At the end of 2016, retained earnings for the Baker Company was $2,550. Based on this information alone, retained earnings at the beginning of 2016 was

Well-established business is having performance problems : A well-established business is having performance problems; at least as far as management is concerned.

Information systems infrastructure-evolution and trends : Research at least two articles on the topic of Information systems infrastructure: evolution and trends.

Dollar for dollar with comparable characteristics : Dollar for dollar with comparable characteristics, which is faster and more powerful – a desktop computer or notebook computer?

Firms in the market that have similar levels of risk : determined by finding the difference between the return for a stock and the returns for firms in the market that have similar levels of risk.

Are the expenses related to shelley purchases of clothing : A few members in the Circular Club do not want to continue with annual rodeo. Are the expenses related to Shelley's purchases of rodeo clothing relevant costs

User Account

All Pages