Reference no: EM132241331
True/False: For statements 1 through 6, state true or false
1. From a quality perspective, a process is said to be a “capable” process if capacity (supply) exceeds customer demand.
If a process is not a capable process, then it is better to achieve a good Cpk for this process, before achieving a good Cp.
In SPC, control charts can be useful in detecting assignable or special cause variations.
We want specification limits to be within control limits.
Specification limits are based on a black belt’s product specifications.
A delivery service that misplaces, on average, two packages per 1,000,000,000 (1-billion) deliveries is operating at six sigma level.