We think of conflict as negative

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1. Although compromise can be useful, it can also build frustration and mistrust. Parties involved may become frustrated when their needs are only partially met. With collaboration, openness and honesty are encouraged. Because this approach seeks to meet everyone's needs, information is shared freely and without suspicion. Power is shared equally.

2. Although we think of conflict as negative, there can be some positive aspects of conflict. For example, conflict can lead to change and motivate you to do your best. It can also cause a decision to be thought out more carefully. Life could be pretty boring without some conflict.

3. Conflict between people develops when there is a struggle over values and claims to scarce status, power, of resources. When two people have different values or goals and it is perceived that satisfying one person's needs will directly thwart the other person from meeting his or her needs, conflict develops.

Reference no: EM133398876

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