We have entered imagination economy

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Reference no: EM132212516

1. Service? blueprinting: A. mimics the way people communicate. B. determines the best time for each step in the process. C. uses the schematic of a house to diagram a service process. D. focuses on the? provider's interaction with the customer. E. provides the basis to negotiate prices with suppliers.

2. Do you agree with the top managers in the MDC Partners survey who say that we have entered an “imagination economy”? Explain.

List and describe two additional steps that a company can take to create a culture of creativity and innovation.

3. Why is historical data and accurate forecasting crucial in revenue management? List and explain at least three ways that hoteliers can decrese their operating costs and maximize their profit.

Reference no: EM132212516

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